How we work
How Customers Use the Service
It’s as easy as ABC:
Immediately after you place a Free Inquiry, you get access to your personal account, which can be used for communication with support, editing order details, submitting payment, leaving feedback, etc. If any changes are made in your profile, you will be notified via e-mail. A completed order is also added to your personal profile.
How We Estimate Orders
The price of an order depends on the deadline for the order and the complexity level of the assignment. You can view our pricelist to calculate the expenses for your order. Please note that prices may vary if you have some special requirements. In this case you need to place a Free Inquiry to receive a more precise estimate from our team.
How We Communicate with Customers
As mentioned before, every single aspect of our service is developed according to GRADEexcellence values. That is why we treat every customer with the utmost care and consideration. You can ask our Support Department any question 24/7 and be sure to get a sound piece of advice and necessary help ASAP. Live Chat, internal messaging, phone and fax – choose any means you like.
How We Ensure Quality
Our Quality Control Department checks every single order for formatting, style, word usage, and authenticity. This lets us deliver GRADEcertified assignment assistance that has no Internet rivals.
How We Educate Personnel
Thanks to GRADEexcellence values developed by DoMy Network, every member of our writing and support teams has the opportunity to monitor and improve on his professional growth. In this manner, we have arranged a 3-month Mentorship Training Program that has amazingly great impact on all participating writers.
How We Hire Writers
All applicants go through a series of tests that check their level of English and knowledge of formatting styles. The applicant is also required to present a sample of writing to the Evaluation Department. If you wish to find out more about the procedure, check out the whole process here.
How We Improve Our Service
Our main concern is adherence to each aspect of our service with GRADEquality. Moreover, we continue to improve our service daily. Your thoughts and suggestions for improvement really matter to us. So please, leave your feedback and help us make ourselves better for your benefit.